99% Customer Satisfaction
For more than 40 years, Legend Homes has made customer care a priority. That’s one reason that 99% of our homebuyers say they would recommend us to their family and friends.* Through our innovative architectural design, quality construction, first-rate products and comprehensive three, five and ten year warranties, we have truly innovated the ideal homebuilding process.
*The 99% recommendation rate is based upon responses to the Legend Homes Homebuyer Survey.
Top-Quality Practices & Products
The Legend Homes Best Practices Task Force, created to analyze construction practices for long-term liability, studies the latest developments in building sciences. We have studied the latest developments in building sciences regarding moisture intrusion, mold remediation, product failures, and the integration of assemblies and materials. Field trips for technical investigations, product testing and analysis, and seminars by industry groups are utilized to ensure decisions are supported by independent sources.
The procedures we’ve developed are applied to a variety of green building topics, including energy reduction, air quality improvements, green products viability analysis and recycling enhancements. We also track industry changes, trends and innovations on an ongoing basis. During our more than 40-year history in the homebuilding industry, we have developed many strong and loyal business relationships—an advantage that allows us to negotiate the best prices for these products. In turn, we are able to pass on these values to our homebuyers.
Professionally Built Homes by Master Builders
The Legend Homes construction team includes Oregon Certified Master Builders (CMB)—the highest professional designation for homebuilders who have achieved very strict building standards set by the State of Oregon. Qualifications for this achievement include a minimum five years’ building experience and overseeing construction of new homes; an exemplary record with the Construction Contractor’s Board; sound financial standing; and evaluation by industry peers and code enforcement officials. Builders must complete a six-week course of study and pass a grueling competency test as well. Our Master Builders include Rex Alexander, Terry Sullivan, Mike Goodrich, Kevin Weibold and Vern Malen. Legend Homes is proud to have at least one Master Builder involved with every project we build.
The Legend Homes New Home Warranty program guarantees that the smallest of details—from material defects and workmanship—will be covered for three years after final inspection. Plus, our additional five and ten year warranty programs meet or, most likely, exceed typical industry practices.* We want you, the homebuyer, to be completely satisfied with your Legend Home.
For a detailed explanation of warranty coverage, see the warranty section in Customer Care.